BIRTHDAY CIK NAH!

BIRTHDAY CIK NAH... 1ST TIME CELEBRATING OUR NEW FREN CIK NAH!

Kitorg plan surprise utk cik nah dekat seminggu. Cik Nah bday ari khamis tp kitorg nk celebrate ari jumaat la sbb khamis dia celebrate dgn husband, anak & family. So Jumaat plannya 8.15 kt Bora Ombak. Plan baik mmg xleh kantoi punya. Konon ada frenly futsal (ikut planning asal mmg ada futsal tp kansel sbb team yg nk lawan ramai kena outstation last minute). So aku pun mmg dh awal2 dh plan blk keje kul 6pm aritu. Tetiba tghari tu aku teringat psl hadiah... tanya sumer org... sumer belum beli. Aku ingat ada yg dh beli... npknya semua pn take for granted yg ada yg dh beli. So aku pn calling2 sesapa yg area kl g beli sblm pergi. tetiba sumer org bz... kt tpt aku ni jgn haraplah nk beli hadiah utk Cik Nah... jgnkan Cik Nah, aku pun xde nafsu nk shopping kt sini... so mcm x best la nk beli hadiah kt sini. So akhirnya aku sendiri rush kuar kul 6... blk umah mandi2.. 6.40 kuar. Hujan lak tu! Sure jam. Plan nk g Subang je shopping hadiah... tp pikir2 blk baik aku g KL terus drpd stuck kt Subang. SO aku pn dgr laporan trafik radio.. semua jalan sesak teruk termasuk la jln yg aku fikir plg x jam. tp aku nk g ke mana lg, nk xnnk kena gak lalu jam... My luck... smooth traffic all the way to KLCC. 40 minit dh sampai. (lesson #1: never trust a traffic report!).

Memula ada yg suggest frame tp memandangkan company dia dh bg, so baik kitorg beli benda lain... Cik Cit kata plg senang belikan je la shirt. Aku pn rasa itu plan yg senang... masuk klcc byk butik, ada isetan... it won't be too hard. well, i was WRONG! Went into Zara n a few other shops... semuanya mcm ku pernah npk cik nah pakai sblm ni. Masa dh x cukup... dh kul 7.30 so decided for isetan je.. semua dekat2 x yah la aku nk masuk kuar kedai satu2. Same problem... npk semua cm cik nah dh ada! ARGGGHHH! It was the hardest shopping i've ever done! SMS to cik cit.. no reply. Call je. Desperately need help... Sib baik la Cik Cit cm hafal segala baju dlm wardrobe Cik Nah. Aku describe setiap baju yg aku tgk... dia kata xde terus ku amik... 3-4 kali call baru dpt 2 helai. dh kul 8.15 (bkn ke kena ada kt sana dh?) Rush ke 3rd floor utk wrap lak. rush blk ke concourse n terus g kereta. Masih renyai di luar. Ke Bora Ombak. Hadiah tinggal dlm kereta Cik Cit & kek yg dibawa oleh Cik Tang ditinggalkan di dapur Bora. Proceed to bisik 5.. sebuah pndok boleh muat 10 org. so duduk melepak borak2 & pesan makanan... cm biasa la. Cerita2, tetiba terkeluar citer psl satu topik... Cik Tang kata KS plg power penyakitnya! ku pn bgtau la Cik Tang psl KS kenakanku dgn citer penyakit kroniknya... dia serius giler masa dia citer so ku pn ingat dia ni cm nk mati dh la time tu so cm x berani nk ckp apa2... ini antara dialognya (ingat2 lupa la)
KS : KS sbnrnya ada sejenis penyakit kronik... (dgn tetiba dia ckp)
Aku : hah? (terkejut)
KS : A'ah sejenis penyakit yg xde ubatnya... mmg susah nk sembuh. (muka seirus je)
Aku : (dlm hati : biar betul dia ni!)sakit apa? (tunjuk concern walaupun tgh blur)
KS : Penyakit ni... (dibiar tergantung... konon susah nk bgtau)
(Aku pusing tgk muka dia betul2...serius. Menunggu jawapan dia)
(dia mula senyum tp cm hambar sket)
Aku (yg x sabar menunggu) : sakit apa?
KS : Sakit... (masih dibiar tergantung! tp tetiba dia tersengih)
Aku : (dlm hati : sakit jiwa agaknya hahaha)
(tetiba LC nyampuk dr depan sbb x sabar tunggu KS lambat nk abiskan ceritanya.
LC : penyakit KTB (disingkatkan demi menjaga airmuka)!
Aku : KAHKAHKAH! (mau je ku bukak pintu kereta tu & tolak KS kuar time tu gak!)
(KS tersengih dgn bangga sbb dh kenakan ku)
(Dan KS pn terus bercerita ttg 'penyakit' ganjilnya tu dgn dibantu oleh LC yg mengukuhkan lg kenyataan KS punya penyakit mmg kronik!)

Cik Tang cakap tak sangka KS citer kt ku... pastu terus Cik Tang cerita dgn meriahnya pd semua & skrg sumer yg hadir mlm tu tahu ttg penyakit tu. So kalau KS marah... Cik Tang punya keje.. aku bgtau mukadimah je... Cik Tang yg ckp selebihnya. hehehe.

OK BACK TO THE SURPRISE THINGY...

Tetiba cm nk kul 10 dh, Cik Cit bg sign suh mintak kek... Ku pn ckp la kt waiter Bangla tu suh bwk kek yg kitorg simpan kt dapur. Cik Tang bg alasan nk g toilet. 5 minit kemudian Bangla tu dtg bwk kek 1kg yg buatkn semua terdiam... Bangla ni spoil segala rancangan! Dh la lilin x nyala. Aku pn kata xpe la... aku amik n letak tgh meja... "birthday sapa ni" ada suara bertanya... aku pn sambil baca tulisan atas kek "birthday...." aik! apa yg dia tulis tu?! "mmm birthday...." Cik Nah pn cm blur, aku pn blur. pastu aku pn ingat itu nama manja cik nah yg aku tak pernah tahu so aku letak gak kek tu dpn dia. dia npk konfius. So kek tu dibiarkan je semntara tunggu Cik Tang... kitorg dok gelakkan CIk Tang sbb dia g cari kek pdhal kek dh sampai. tetiba npk kelibat cik tang di atas tangga dgn kotak besar. Itu kotak kek kita.. kenapa kek kita jauh lebih kecik dr kotaknya? Dia pn dtg "korang ni salah kek!" Kahkahkah! Patutlah semua cm konfius... tetiba nama Cik Nah leh jd NANA. Jhan yg merupakan satu2nya org yg tgk kek tu sblm dtg td x ckp apa2... dia pn bleh konfius pdhal dia dh tau rupa kek tu! Nk pecah perut dgr citer kekonfiusan sorg2. Bangla yg bwk kek tu menggelabah sbb lilin kek tu dh nyala sampai separuh & "NANA" tu ntah di mana.

Sejam lps tu, kedengaran org nyanyi2 di tingkat atas... ITU DIA NANA! Aku dh npk sapa Nana. Yg lain blum npk masih tertanya2... so bila dorg dh duduk mkn, semua dok terjenguk2 sbb x puas hati mana satu Nana yg malang itu. Ku dh ckp yg seksi tu Nana tp dorg x puas hati gak.. tetiba Cik Cit g jerit "Nana!" dan pusinglah ia utk melihat sapa yg memanggil... Cik Tang mengcover dgn lawaknya "Happy Birthday Nana!" Nana tu kelihatan konfius sbb x kenal walau sorg dr kitorg tp kitorg leh tahu nama dia. tp dia ucap thank you gak la. Kahkahkah.

Ini pastinya surprise bday yg xleh dilupakan oleh Cik Nah... Dia beriya, berkobar2 bersiap sehari sblm.. dh pack segala baju dan kasut utk penampilan pertamanya bersama team futsal kitorg dlm Frenly... tetiba bertukar menjadi sambutan bday dia. hehehe. Sorry la.

To Cik Nah...
HAPPY BIRTHDAY. Hope u had a great time dgn sambutan yg x seberapa tu serta hadiah yg tak seberapa tu :) Tahun dpn janji x g restoran yg ada Bangla keje.

Walaupun baru kenal tp bleh ngam instantly... susah nk cari org cmni. Welcome to our world... hope u tak jd gila sbb kitorg yg kekadang giler tahap Dr Phil McGraw pn xleh ubat.


So who's next? Sorry i'm not good at remembering bdays... hope someone would remind me if there's any. I think LC & D is next. We'll be celebrating overseas? hope so.


FINISH WITH ALL THE GOOD PART... now i want to write about wat the F*(& happened today.

Some stupid people just couldn't understand. I ALWAYS make sure i know for certain what my customers really want b4 i take their money. All my customers never complained but keep coming back to me. These 2 people... i remembered asking them numerous times to confirm what they want. I'm a good listener (my cutomers like me for that). I give what u want. I have my way of doing my job... it's the same everytime i do it. When i make a mistake, i'll know & i'll correct it.. i'll admit. But this F&*(ing couple... might have been deaf if not stupid. I know u're trying to live up to the expectation that ur people are the best 'putar belit' God created & it's hereditary too! (so u won't have to worry that trait would fade off... bcoz after 1000 years, ur people are still the 'putar belit' champs!)

I ASKED YOU, dammit!!!!!! I made u pay so little yet you talk like u paid me thousands. U said NOBODY would pay rm250 for that?! FYI some people would pay rm2500 for that (yes, i've charged that high!)! If u don't have the money, i don't mind u saying that (i'd understand)... showing off ur platinum card when i quoted the lowest price & then talking bullsh*t to me... that's way too much! Of course i won't admit i was wrong (i wasn't!)... but u were too damn sure u asked for something else & i was too stupid to understand, so i compensated by giving u the price people normally pay... i didn't even charge u xtra! And I didn't charge you for the previous order since u're so f*#%ing sure it was my mistake. U're lucky I'm a Capricorn.. i can control myself though i feel like throwing the papers to ur faces.

I didn't feel like making the business anymore... i'd be happy to return all the money than having to have u in the shop ever again. U want to complain to my HQ? i gave u the phone number willingly... GO Ahead! I don't care... they won't fire me & they won't dare say anything to me. I can quit anytime i want & and they won't risk that.

Those 2 people just came to refund their money while i was writing this... didn't even dare to look me in the face... hope u're feeling guilty already (but never guilty enough to apologize... it's what ur people are highly acclaimed for too!). I'm still mad right now. I'll be OK tomorrow.. all will be forgiven. But for now.. i choose to be angry. I seldom feel this way, might as well 'savour' it.

I'm feeling better already after writing this. :) ANd bcoz one customer didn't complain 'though our lab people broke his son's newly purchased frame & his order has taken 3 weeks! He came back to choose a new frame but his son didn't like anything we have here. So i suggested (in a very professional & nice way)that he buy a frame he likes and i'll refund the amount he paid for the broken frame. today the father came with the new frame. He made my job a lot easier. He even apologized for taking so much of my time (he came 4 times) & coz his son was sooo the cerewet in choosing a frame. So i told him he didn't have to apologize coz it's actually our mistake. I couldn't stop saying sorry to him. He deserves to talk all those bullshits to me bcoz he paid much more, he waited much longer & it's our mistake... yet he didn't.


Some people are just so kind but some would really put Bush (both father & son)to shame.